Cookie Policy

Online Tracking Cookies & Consent Policy

1. Purpose

This Cookie & Online Tracking Policy (“Policy”) explains how Portrait Bank (“we,” “us,” or “our”) uses cookies and similar tracking technologies on our website and digital platforms. It also describes your rights and choices regarding these technologies.

As a financial institution, we are committed to protecting your privacy, maintaining the confidentiality of your financial information, and complying with applicable privacy and data protection laws.

2. What Are Cookies and Tracking Technologies

Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website. We also use similar technologies such as:

  • Web beacons/pixels
  • Local storage objects
  • Device fingerprinting technologies
  • Mobile SDK tracking tools

These technologies help us recognize your device and collect information about how you interact with our website.

3. Categories of Cookies We Use

a. Strictly Necessary Cookies

These cookies are essential for the operation and security of our website and cannot be disabled.

Examples:

  • Authenticating secure logins
  • Fraud detection and prevention
  • Session management


b. Performance and Analytics Cookies

These cookies collect information about how visitors use our website to improve functionality and user experience.

Examples:

  • Page load performance
  • Navigation behavior
  • Error tracking


c. Functional Cookies

These cookies allow the website to remember your preferences.

Examples: 

  • Language selection
  • Saved settings
  • Accessibility preferences

d. Targeting and Advertising Cookies

These cookies track your browsing behavior to deliver relevant content or advertisements.

Note: Financial institutions typically limit or carefully control these cookies due to regulatory and reputational considerations.

4. Legal Basis for Use (Where Applicable)

Depending on your location, we rely on the following legal bases:

  • Consent: For non-essential cookies (e.g., analytics, targeting)
  • Legitimate Interests: For improving services and ensuring security
  • Legal/Regulatory Obligations: For compliance, fraud prevention, and risk management


5. Consent Management

When you first visit our website, you will see a Cookie Consent Banner that allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences

You may update or withdraw your consent at any time by accessing the Cookie Settings link available on our website.

6. Third-Party Cookies

We may use trusted third-party service providers (e.g., analytics vendors) that place cookies on our behalf.

These providers are contractually obligated to:

  • Safeguard your information
  • Use data only for specified purposes
  • Comply with applicable financial privacy regulations

7. Data Collected Through Cookies

Depending on the type of cookie, we may collect:

  • IP address
  • Device identifiers
  • Browser type and version
  • Pages visited and interaction data
  • Referral URLs


Important: We do not store sensitive financial information (e.g., account numbers, login credentials) in cookies.

8. Security and Data Protection

We implement industry-standard security measures, including:

  • Encryption
  • Secure session handling
  • Monitoring for suspicious activity

These measures align with financial industry standards and regulatory expectations.

9. Your Rights 

Depending on applicable law, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Withdraw consent at any time

You can also control cookies through your browser settings.

10. Retention

Cookies are retained for varying durations:

  • Session cookies: Deleted when you close your browser
  • Persistent cookies: Stored for a defined period or until deleted

We retain cookie-related data only as long as necessary for the stated purposes.

11. Updates to This Policy

We may update this Policy periodically to reflect:

  • Regulatory changes
  • Technology updates
  • Business practices

Any changes will be posted on this page with an updated effective date.

12. Contact Information

If you have questions regarding this Policy or your data, please contact:

Portrait Bank
941 W Morse Blvd, Ste 125
Winter Park, FL 32789
V64pb-web@PortraitBank.com 
407-213-BANK

13. Effective Date

Effective Date: 06/11/2026